By Laurie Kelly McCorry, Jeff Mason
Communication Skills for the Healthcare Professional, Enhanced Second Edition is a practical guide that covers essential verbal and nonverbal communication skills you need to become a strong communicator.

In today’s healthcare field, effective communication is crucial for providing high-quality care to patients. Whether you are a healthcare professional working in a hospital, clinic, or private practice, or a student studying to enter the field, this book will equip you with the necessary skills to communicate effectively with patients, colleagues, and other healthcare professionals.

The book begins by emphasizing the importance of good communication in healthcare and exploring the impact it can have on patient outcomes. It then dives into specific strategies and techniques for effective verbal communication, such as active listening, empathetic responses, and clarity of speech. The authors also address the nuances of nonverbal communication, including body language, facial expressions, and eye contact, and how these can convey empathy and build trust.

One of the unique features of this book is its focus on interprofessional communication. The authors highlight the value of collaborating and communicating effectively with other healthcare professionals, such as nurses, doctors, and therapists, to ensure patient-centered care. They provide practical tips for team-based communication, conflict resolution, and decision-making to foster a collaborative and supportive work environment.

Throughout the book, the authors use real-life scenarios and case studies to illustrate key concepts and demonstrate how to apply communication skills in various healthcare settings. These examples enhance the practicality of the book and help readers understand the complexities of communication in real-world situations.

The Enhanced Second Edition of Communication Skills for the Healthcare Professional includes updated content to reflect the ever-evolving healthcare landscape. The book addresses the challenges posed by technological advancements, such as telemedicine and electronic health records, and offers guidance on using these tools to enhance communication with patients and colleagues.

Moreover, the book emphasizes cultural competence and the importance of understanding and respecting diverse backgrounds and perspectives. The authors provide insights into effective communication with patients from different cultures, religions, and socioeconomic backgrounds, ensuring healthcare professionals can deliver personalized and culturally sensitive care.

Reviewing this book, healthcare professionals and students have praised its practicality and relevance to their daily practice. They appreciate the clear and concise writing style, which makes complex concepts easy to understand and apply. Many also highlight the book’s comprehensive coverage of communication skills, finding it to be a valuable resource for both beginners and experienced practitioners.

One reviewer commends the authors for their focus on interprofessional collaboration, stating, “As a nurse, I often find it challenging to communicate effectively with other healthcare professionals. This book provides practical strategies that have helped me improve my communication skills and build stronger professional relationships.”

Another reader appreciates the book’s emphasis on patient-centered care and cultural competence, saying, “As a medical student, I am constantly reminded of the importance of understanding my patients’ unique needs and backgrounds. This book gives me practical tools to navigate difficult conversations and deliver care that respects their values and beliefs.”

Promoting the feeling of ordering the book or video:

Communication is at the heart of healthcare, and mastering effective communication skills is essential for anyone working in the field. Whether you are a healthcare professional seeking to enhance your practice or a student preparing to enter the healthcare industry, Communication Skills for the Healthcare Professional, Enhanced Second Edition is a must-have resource.

Order your copy today and gain the knowledge and skills necessary to build strong relationships with patients, colleagues, and other healthcare professionals. Improve patient outcomes, enhance teamwork, and deliver compassionate and culturally sensitive care by becoming a confident and competent communicator!